Jira Service Management

{"xsrfToken":"c449f4ca-4f80-4800-a004-d347e1851a95_72046895bf8577212ab4bb81020c1d7e6cf65c8b_lout","branding":{"id":"1","key":"sp","name":"Quick Assortments AB Support Portal","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2375eb51-586d-4c50-a682-78d8cce703f7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTNlMzcxOS02MDU5LTRiZGUtOGQxZC0yMDJiY2JkZDRiMTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIzNzVlYjUxLTU4NmQtNGM1MC1hNjgyLTc4ZDhjY2U3MDNmNyI6WyJyZWFkIl19LCJleHAiOjE2MDYyOTM3NDYsIm5iZiI6MTYwNjI5MzA4Nn0.V3B9dfX-rWkkQEQiixnKXzRDHvPep9K4aUKf3u3ZB7g&client=9a3e3719-6059-4bde-8d1d-202bcbdd4b14&mode=fit","logoId":"2375eb51-586d-4c50-a682-78d8cce703f7","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Quick Assortments Support","sharedPortalName":"Quick Assortments Support","userInitialAnnouncementHeader":"Support Hours & Documentation","userInitialAnnouncementMessageWiki":"8 a.m. to 6 p.m. CET, Monday through Friday Our support team is based in Gothenburg, Sweden (GMT +1) \nWe may be off during Swedish public holidays, but we try to keep an eye on incoming requests and answer urgent messages during off-hours as well. \nIf you are looking for documentation for one of our apps, please visit our Wiki.","translations":{"en-US":{"helpCenterTitle":"Welcome to the Quick Assortments Support","sharedPortalName":"Quick Assortments Support","announcementHeader":"Support Hours & Documentation","announcementMessage":"8 a.m. to 6 p.m. CET, Monday through Friday\nOur support team is based in Gothenburg, Sweden (GMT +1)\n\nWe may be off during Swedish public holidays, but we try to keep an eye on incoming requests and answer urgent messages during off-hours as well.\n\nIf you are looking for documentation for one of our apps, please visit our Wiki.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#18759d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/60feead4-db0a-4eca-b8c3-3ecf4c4d174d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTNlMzcxOS02MDU5LTRiZGUtOGQxZC0yMDJiY2JkZDRiMTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYwZmVlYWQ0LWRiMGEtNGVjYS1iOGMzLTNlY2Y0YzRkMTc0ZCI6WyJyZWFkIl19LCJleHAiOjE2MDYyOTM3NDYsIm5iZiI6MTYwNjI5MzA4Nn0.FaN_fPAPiBtapIludBGJZ9zZwd7qdbQwBPiCzEl93u0&client=9a3e3719-6059-4bde-8d1d-202bcbdd4b14&height=300&mode=fit","bannerMediaApiFileId":"60feead4-db0a-4eca-b8c3-3ecf4c4d174d","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"sp","projectId":10004,"serviceDeskId":1,"name":"Quick Assortments AB Support Portal","description":"Welcome! You can raise a Quick Assortments Support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"6","name":"Support ticket","descriptionHtml":"What can we help you with?","callToAction":"Support ticket","introHtml":"Raise a support request for one of our apps.","icon":10523,"iconUrl":"https://quickassortments.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10523","groups":[1],"key":""},{"id":"19","name":"Raise a feature request","descriptionHtml":"","callToAction":"Raise a feature request","introHtml":"Raise a request for a new feature of one of our QA apps, which has not yet been developed.","icon":10525,"iconUrl":"https://quickassortments.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10525","groups":[1],"key":""},{"id":"20","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Report a problem which impairs or prevents the functions of one of our QA apps","icon":10524,"iconUrl":"https://quickassortments.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10524","groups":[1],"key":""},{"id":"9","name":"Set up a phone line redirect","descriptionHtml":"","callToAction":"Set up a phone line redirect","introHtml":"Request a redirect of our phone systems for a specific date and time.","icon":10477,"iconUrl":"https://quickassortments.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10477","groups":[],"key":""},{"id":"11","name":"Request new hardware","descriptionHtml":"","callToAction":"Request new hardware","introHtml":"For example, a new mouse or monitor.","icon":10475,"iconUrl":"https://quickassortments.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10475","groups":[],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10492,"iconUrl":"https://quickassortments.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10492","groups":[],"key":""},{"id":"16","name":"Upgrade or change a server","descriptionHtml":"","callToAction":"Upgrade or change a server","introHtml":"For example, upgrade the VPN server.","icon":10510,"iconUrl":"https://quickassortments.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10510","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"What can we help you with?"}],"orderMapping":{"5":[19,15],"3":[20,19],"1":[6,20,15,19],"4":[9,15,16],"2":[11,14]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"QAS","userLanguageHeader":"Support Hours & Documentation","userLanguageMessageWiki":"8 a.m. to 6 p.m. CET, Monday through Friday Our support team is based in Gothenburg, Sweden (GMT +1) \nWe may be off during Swedish public holidays, but we try to keep an eye on incoming requests and answer urgent messages during off-hours as well. \nIf you are looking for documentation for one of our apps, please visit our Wiki.","defaultLanguageHeader":"Support Hours & Documentation","defaultLanguageMessage":"8 a.m. to 6 p.m. CET, Monday through Friday\nOur support team is based in Gothenburg, Sweden (GMT +1)\n\nWe may be off during Swedish public holidays, but we try to keep an eye on incoming requests and answer urgent messages during off-hours as well.\n\nIf you are looking for documentation for one of our apps, please visit our Wiki.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Quick Assortments Support","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}